Refund policy

Due to the nature of food products, we follow a strict no-return policy once the product has been opened or delivered.

Returns Are Accepted Only If:

• You received a damaged, leaked, or incorrect item

• The issue is reported within 24 hours of delivery

• Product packaging is unopened and intact

How to Request a Replacement

Please contact us with:

• Your order number

• Clear photos of the product and packaging

Once verified, we will arrange:

• A replacement, or

• A store credit, depending on the situation

❗ We do not accept returns or refunds for taste preference, change of mind, or improper storage after delivery.

This policy ensures hygiene, safety, and fairness for all our customers.